bb88's commitment to responsible gaming
Enjoy entertainment within your limits — bb88 always has your safety and wellbeing in mind. Here you can find out how to keep yourself safe.
Why is responsible gaming important?
Online betting and casino gaming can be a great source of entertainment — if enjoyed in the right amount and with awareness. bb88 believes every player's experience should be enjoyable and fully in control. We work toward ensuring gaming never has a negative impact on daily life.
Many players in Bangladesh come to bb88 for fun — enjoying cricket betting, playing slots, or spending time at the live casino. But for a small number of people, gaming can sometimes become a problem. In those cases, having the right tools and support is very important.
Our platform offers a number of practical tools — such as deposit limits, self-exclusion, and time-out — that help you stay in full control of your gaming habits. On this page you can learn about all these tools in detail and find a path to support if needed.
Your key protection tools
To keep your gaming experience safe at bb88, we provide a number of effective tools that you can use at any time.
Set deposit limits
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately. Increasing a limit requires a specific waiting period, but it can be reduced instantly.
Time-out feature
If you want to take a short break, activate time-out. You can temporarily close your account for any period from 24 hours up to 6 weeks. During a time-out, you will not be able to play games or make deposits.
Self-exclusion
Choose self-exclusion for longer-term support. Your account can be closed for a minimum of six months up to permanently. During self-exclusion, the account cannot be reactivated and no promotional communications will be sent.
Loss limits
Decide in advance the maximum amount you are willing to lose over a given period. Once you reach that limit, you will not be able to place any more bets. This is an effective way to protect your budget.
Reality check reminders
Turn on reality check reminders to prompt you to take regular breaks while gaming. A message will appear at set intervals showing information about your session. This helps you stay aware.
Transaction history
You can view all your deposits, withdrawals, and betting activity from your account history at any time. Reviewing this history regularly makes it easier to stay aware of your gaming patterns.
Warning signs of problem gaming
If any of the signs below apply to you, it is time to seek help. Being honest with yourself is the first step.
You feel the urge to bet more in order to recover lost money, and in trying to make up losses you are going beyond your budget.
You find it hard to stop gaming, or you end up playing longer than planned — even when there are other important things to do.
You are neglecting responsibilities toward family, friends, or work because of gaming, or gaming is creating tension in your family relationships.
You are taking on debt to fund gaming, or using money set aside for everyday essential expenses on gaming.
You feel discomfort, anxiety, or irritability when you cannot play, and gaming has become a way to relieve stress rather than just entertainment.
You are hiding the amount of time or money spent on gaming from family or friends, or lying about it.
Steps to help yourself
If you feel gaming is getting out of control, follow these steps.
Ask yourself
Reflect honestly on your gaming habits. Compare yourself against the warning signs above. Acknowledging it is the first step toward change.
Use the tools
Log into your bb88 account and set deposit limits, loss limits, or a time-out. These steps will help you keep the situation under control.
Take a break
Self-exclude if needed. This decision is not a sign of weakness — it takes courage. A break will help you regain balance.
Get support
Contact us via our 24/7 live chat or email. Your situation will be kept completely confidential and support will be provided promptly.
Tips for healthy gaming habits
Gaming at bb88 should be enjoyed purely for entertainment — not as a source of income. Before each session, set yourself a budget and do not go beyond that limit. Remember, there is no guarantee of winning back lost money.
Keep gaming alongside other forms of entertainment. Spend time with family and friends, and enjoy your hobbies. Problems begin when gaming becomes the center of your life.
Do not play under the influence of alcohol or when under heavy stress — it becomes difficult to make sound decisions in that state. It is also better to avoid gaming when you are tired or feeling down.
- Do not bet more than you can afford to lose.
- Set a time limit before each session.
- Do not bet more out of anger or frustration after a loss.
- Do not put all your winnings straight back into bets.
- Never take on debt to fund gaming.
- Take regular breaks and review your account history.
If you need help, we are here
If gaming is becoming a problem, do not wait. bb88's support team is ready to help you with complete confidentiality. Contact us, or request self-exclusion.
24/7 live chat support — any time, in Bengali and English
[email protected] — you can share full details by email
Complete confidentiality guaranteed — your information stays protected
Self-exclusion requests are actioned immediately
Responsible Gaming FAQ
Answers to common questions about responsible gaming are provided below.
Enjoy safely — within your limits
All the entertainment bb88 has to offer is here for you — but always play responsibly. Our support team is by your side at all times.
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